PrimeFlight qualifie la technologie i6 de l'aéroport de Boston d'"inestimable".

Après le déploiement de notre solution de bout en bout à l'aéroport de Boston (BOS), nous avons rencontré Bob Bodish, directeur des opérations de PrimeFlight Aviation Service à BOS, pour qu'il nous parle de l'introduction de la technologie i6 dans leurs opérations.

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PrimeFlight Aviation Services soutient à la fois les compagnies aériennes commerciales et les aéroports grâce à une large gamme de services liés aux avions, aux passagers et à la sécurité. PrimeFlight opère dans plus de 125 aéroports dans le monde et peut se targuer de plus de 40 ans d'expérience dans le secteur des services aéronautiques.

Nous avons interrogé Bob sur les changements qu'il a constatés dans ses opérations depuis le lancement et sur les avantages qu'il en a tirés.

Q: What does the PrimeFlight operation at BOS include?

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A: PrimeFlight’s operation at Boston Logan International Airport currently provides into-plane service to five major airlines. In addition, our team provides ground handling, aircraft appearance, and GSE maintenance services.‍

Q: What does your role and team at the airport involve?

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A: As the Director of Operations at BOS, I oversee all facets of our operation, working closely with our customers and my cross-divisional team to ensure our operation maintains a focus on quality, customer service, on-time operations, and most importantly, safety. Locally, I work closely with our fueling general manager, who is focused on our day-to-day fueling service delivery with assistance from the operation manager, duty managers, supervisors, dispatchers, quality control agents, and aircraft fuelers.

Q: What does the day-to-day look like for an Into-plane Operation?

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A: Our days always start off with a safety briefing held by the on-duty manager. This is then followed up by the quality control team verifying with the fuelers that the fuel that is being pumped is always clear and bright. Once this is completed, the focus becomes dispatching and fueling to ensure all flights are fueled safely and timely, all the while communicating with our customers and airport stakeholders proactively.

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Q: What has your experience with i6 been like so far?

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A: We have had a positive experience with i6 so far here in Boston. The platform is very user-friendly, and it has been easy to use for our team, from our managers and dispatchers all the way to our fuel accounting team. 

Q: What benefits have you seen since introducing our into-plane technology?

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A: In addition to being very user-friendly to navigate, the system allows management to know exactly where our team members are. In particular, the status bar allows us to see where our fuelers are in the process of servicing a flight. The system also helps us keep our schedules accurate and up to date.

Q: How does i6 technology impact your customers?

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A: The ability to turn on your tablet, computer, laptop, or smartphone and watch the operation in real-time is priceless. Customers can check inventories in real-time and can maintain contact and visibility to their operations from anywhere in the world.

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Chez i6, nous révolutionnons la gestion du carburant pour les compagnies aériennes, les aéroports et les exploitants d'avions en numérisant l'ensemble de la chaîne d'approvisionnement en carburant. Notre technologie de pointe en matière de gestion du carburant relie de manière transparente les fonctions commerciales afin de favoriser l'efficacité opérationnelle et la responsabilité environnementale dans le monde entier. 

Contactez-nous pour plus d'informations sur la façon dont vous pouvez numériser vos opérations de ravitaillement en carburant.

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